Best youtube videos I have seen lately

Enjoy

The Grapist!

Probably shouldn’t really laugh at this…but…. :-)

Not strictly youtube, but hilarious!

Cats are brilliant!

Real life twitter (again not youtube…)

Great Customer Service: LensPen

Too often you read about the bad experiences people have with customer service, yet the good experiences seem to hardly get a mention. I think good customer service should always get a mention…especially when the company go above and beyond your expectations.

I ordered a Lenspen from http://www.lenspen.com on the 27th December 2008. It cost me $14.95, and the shipping was free. I knew the product was coming from America, and given that the shipping was free I expected it would take a bit of time. After January this year, I got distracted with work and a few medical issues, so forgot about the order. Then this last Sunday (15th March 2009), I was going through my To-do list, and realised that I still hadn’t recieved my Lenspen. Needless to say I wasn’t happy about this. I sent an email to Lenspen, and also sent a reply to my order-confirmation email. The following day I received an email from Lenspen (Victoria Connors) apologising for the delay, and asked me to confirm my address. I emailed back with my address, and promptly got another email telling me that a package had been sent out by UPS with a few extras included. Well, I received my package this morning and look what was inside!

lenspen

This is great customer service. I expected merely to get an apology and a refund…and I would probably never have used them again. Instead they went above and beyond, and at the same time retained me as a customer. Thank you Lenspen (and thank you Victoria).

P.S. by the way, the Lenspen rocks! No more smudges on my Sigma 10-20mm!

Sleep-running dog…

Frostie, the funky bird…getting down to Ray Charles

Bound to get a smile from ya…feel-good movie of the week. Be patient, till about 30 seconds in…

Here is Frostie the Cockatoo getting funky to Ray Charles - Shake Your Tail Feather.

Linux vs. Windows: by a Microsoft Windows user

I am a long time Microsoft Windows (and DOS before that) user. I have never been too interested in Linux. I decided recently to have a go with Linux. I have installed Linux MCE before (http://www.linuxmce.org/), and was very impressed with this Media Center. It was an easy installation, and worked very well, even on the old hardware I was trying it out on.

The PC (Laptop) setup I am using is as follows:


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